Shipping
All jewellery is delivered free of charge using Royal Mail Special delivery in the UK and will require a signature on delivery. Stock items are shipped within 5 working days of receipt of order. Delivery of items made to order is 1 to 4 weeks and will be confirmed within 24 hours of the reciept of an order.
Shipping for the rest of the world is £9 and will be sent by Royal Mail Tracked & Signed. International customers are responsible for any customs charges.
Small Framed Ltd Ed Prints and Photographs and Photo canvases
1 piece- £22
2 pieces- £40
3 or more pieces- Free of charge
Medium to large Framed Ltd Ed Prints and Photographs and photo canvases
1 piece- £40
2 pieces- £40
3 or more pieces- Free of charge
All other works are delivered free of charge in the UK.
Framed prints are often made to order and usually will be shipped within 7 working days using a next day courier fragile service. Please contact us if urgent delivery is needed as this can often be arranged.
We aim to dispatch items small items within two days of the receipt of an order, you will be informed if this is not possible. Your order should arrive within 5 working days of dispatch, please contact us if delivery is urgent or a particular day for delivery is preferred. Working days exclude weekends and public holidays.
The above items are sent via a tracked and signed for service which requires a signature, you may prefer to choose a delivery address where you know someone will be available to accept the delivery.
Original paintings and larger pieces are sent via a reputable specialist courier company and are delivered free of charge. Delivery should be within 3 weeks from receipt of order, unfortunately it is not possible to guarantee a particular day for delivery as van routes vary from week to week, but you will be informed and given options once we have made the booking with the courier.
Remote Areas:
Please allow extra time for your order to arrive if you live in a remote area.
Overseas Delivery
Delivery of all works can be arranged to most destinations using a specialist delivery company. Artworks can be ordered via the website and the delivery time and cost will be confirmed within 24 hours and an invoice sent for this amount which can be settled through Stripe, our website payment provider.
Duties and Taxes
International packages may incur taxes and/or duties, please familiarise yourself with your country's fees and policies before placing an order.
Whitewater Gallery Ltd will enter the full purchase value of orders on customs forms.
Collection from Gallery:
Collections can be made 7 days a week from the gallery: Whitewater Contemporary, 1 & 1a The Parade, Polzeath, Cornwall. PL276SR Please ring or email to enquire: 01208 869301 or art@whitewatercontemporary.co.uk
Receipt of Goods:
On receipt of goods please check them thoroughly to ensure no damage has occurred during transit. Please do not accept or sign for anything before checking.
If circumstances beyond our control delay the arrival of your order, we will endeavour to keep you informed by telephone or email.
